Customer Service

You can check your shipments status at the following websites:


If yours does not show, please look up on the internet and they will have your tracking number.

• excellence in customer service > just a click away 24 hours a day!
• all e-mails will receive a speedy reply
• e-mail is our preferred & quickest method of communication!
• simply put, we want happy customers!

for prompt customer service please e-mail the specific address below >
• please note your order number or spiderArm model
• please explain in detail how we can help you!
• questions on an order?
• return authorization?
• package tracking?
• problem with your shipment?
• question on your invoice, payment, credit card charge, or refund?
• product information?
• spiderArm™ one of the best accessories for iPad
• troubleshooting? works with ipad and accessories
• warranty service?
• technical support?
• need information about our site?
• general questions about spiderArm™?
• accounts payable?
• newsletter support?

superior customer service is our mandate!

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